Vacuum Repairs in Pukekohe

Is your vacuum losing suction, making odd noises or refusing to start? Our Pukekohe team, formerly Godfreys, provides vacuum cleaner repairs and servicing for vacuums, robot vacuums and robotic lawn mowers. Bring your machine to our store at The Zone, and we’ll find the fault.

$89.95 + parts

Our service fee is $89.95 including GST. It covers inspection, diagnosis and labour, and it’s payable when you book your repair. If your machine needs parts, we quote them separately.

The service fee is not refundable if you decide not to go ahead with the repair.

Vacuum Repairs and Servicing in Pukekohe

A vacuum that has lost its power slows down every job. In many cases the fault is simple, so a service or a small repair can bring it back to life, and you keep the machine you already know.

We service and repair:

  • Upright, cylinder and bagless vacuums
  • Cordless stick and handheld vacuums
  • Robot vacuums
  • Robotic lawn mowers (contact us to arrange servicing)
  • Carpet cleaners and steam mops
  • Commercial and backpack vacuums

How Our Pukekohe Repair Service Works

  1. Bring it in. Drop your machine in to our store at The Zone, Tenancy 11, 28/34 Subway Road. Please bring any accessories linked to the problem.
  2. We book it in. You pay the $89.95 service fee when you book. We then inspect your machine and find the fault.
  3. We quote before we start. If parts are needed, we tell you what they cost. If you decide not to go ahead, the service fee is not refunded. We don’t start the work until you agree, unless you’ve already told us to go ahead.
  4. We fix it. Many repairs are done on site. If your machine is better handled at our central repair location, for a faster turnaround, we’ll tell you first. We let you know when it’s ready to collect.

Turnaround depends on how busy we are and on how quickly parts arrive. We’ll give you an estimated timeframe when you book.

Common Problems We Fix

  • Loss of suction
  • Blocked hoses and wands
  • Brush bars and belts that have stopped spinning
  • Worn or clogged filters
  • Damaged or frayed power cords
  • Faulty switches and wiring
  • Cordless batteries that no longer hold a charge
  • Strange noises or burning smells

Brands We Service

We repair and service all major brands, including Akitas, Bissell, Bosch, Hoover, Miele, Numatic, Pacvac, Samsung, Sebo, Shark and Tineco. Don’t see yours? Contact us, and we’ll tell you straight away whether we can help.

Still under warranty? Contact us first. We’ll then handle your claim through the manufacturer’s warranty process.

Find Us in Pukekohe

VacDirect Pukekohe (formerly Godfreys)
The Zone, Tenancy 11, 28/34 Subway Road, Pukekohe 2120
Phone: 09 238 4808
Email: info@vacdirectnz.co.nz

See our Pukekohe store page for directions and opening hours.

Areas We Serve

We repair machines for customers across Pukekohe and the Franklin district, including Tuakau, Waiuku, Pokeno, Bombay, Paerata, Patumahoe, Buckland, Karaka and Drury.

Homes on lifestyle blocks and farms tend to bring in more grit, mud and pet hair than town houses do. That wears brush bars and clogs filters faster, so a service now and then keeps your machine working properly. If you have a robotic lawn mower on a bigger section, ask us about servicing it before the busy mowing season.

Vacuum Repair FAQs for Pukekohe

How much does a vacuum repair cost in Pukekohe?

Our service fee is $89.95 including GST. It covers inspection, diagnosis and labour. If your machine needs parts, we quote them separately before we fit them.

Do I get the service fee back if I decide not to go ahead?

No. The fee covers the inspection, diagnosis and labour we carry out, so it isn’t refundable if you decide not to go ahead with the repair. This doesn’t affect your rights under the Consumer Guarantees Act.

Do I need to book my repair?

Please call or visit us to book. You pay the service fee when you book. Call 09 238 4808 or email info@vacdirectnz.co.nz if you’d like to check first.

Will my machine be repaired in the store?

Many repairs are done on site. If your machine is better handled at our central repair location for a faster turnaround, we’ll tell you first.

How long will my repair take?

It depends on how busy we are and on parts availability. We’ll give you an estimated timeframe when you book.

Can you service my robot vacuum or robotic lawn mower?

Yes. Contact us with the make and model, and we’ll tell you how to arrange it.

Is VacDirect Pukekohe the former Godfreys store?

Yes. Our Pukekohe store at The Zone was formerly Godfreys, and it’s now VacDirect.

Do you sell vacuum bags, filters and parts?

Yes. Browse our accessories and parts, or ask in store.

Looking for repairs elsewhere? See our Auckland repairs page or all our repair and servicing locations.

Visit us

VacDirect Pukekohe

Opening hours

The Zone, Tenancy 11, 28/34 Subway Road, Pukekohe 2120

Phone 09 238 4808

Sunday10am – 5pm
Monday9am – 5:30pm
Tuesday9am – 5:30pm
Wednesday9am – 5:30pm
Thursday9am – 5:30pm
Friday9am – 5:30pm
Saturday9am – 5:30pm

Hours may differ on public holidays. Call ahead to check.

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