Home » Trade In & Save
Trade in & save
Old machine? Take money off your new one
Bring your old vacuum, robot or mower into any VacDirect store. We'll assess it and take a discount off your new purchase. It's quick, simple, and good parts get reused instead of wasted.
How it works
Three simple steps
Tell us what you have
Fill in the quick form below, or just call us. Brand, model and condition is all we need to get started.
Bring it to your store
Drop your old machine into your chosen VacDirect store. Our team will assess it while you're there.
Save on a new one
We take a discount off your new product. The amount depends on the model you're buying and what you're trading in.
Get started
Tell us what you're trading in
The more we know, the better prepared we'll be when you arrive. Not sure about some details? Just say so, that's fine.
Prefer to talk?
Call 03 474 5533 or pop into your nearest store.
Trade-in discounts come off a new purchase only and aren't paid out as cash. The discount is assessed in store and depends on the model you're buying and the machine you're trading in.
Thanks, we've got it
Our team will be in touch. You can bring your machine into your chosen store whenever suits you.
Need us sooner? Call 03 474 5533.
Your nearest store
Eight stores, one call away
Good to know
Common questions
Do I get cash for my old machine?
No. Trade-in works as a discount off a new product from VacDirect, not as a cash payment.
How much will I save?
It depends on the model you're buying and the machine you're trading in. Our team will confirm the amount in store after assessing your old machine.
Do I have to fill in the form?
No. You can simply bring your machine into a store. The form just helps us be ready for you.
Does my old machine have to be working?
Tell us its condition and we'll let you know whether we can take it. Condition can affect the discount.
What happens to my old machine?
We recover good parts for reuse where we can, rather than letting them go to waste.
Trade-in discounts are offered at VacDirect's discretion, are assessed in store, depend on the model, condition and stock, and apply to new products only. They are not redeemable for cash and may change or be withdrawn at any time. See our terms and conditions.



