Looking for vacuum cleaner repairs in Invercargill? Our Leven Street team, formerly Godfreys, services vacuums, robot vacuums and robotic lawn mowers for customers across Invercargill and Southland. Bring your machine in, and we’ll find the fault.

Vacuum Repairs and Servicing in Invercargill

When a vacuum starts to struggle, it’s tempting to replace it. However, a repair or service often costs far less. It also means you keep a machine you’re used to.

We service and repair:

• Upright, cylinder and bagless vacuums
• Cordless stick and handheld vacuums
• Robot vacuums
• Robotic lawn mowers (contact us to arrange servicing)
• Carpet cleaners and steam mops
• Commercial and backpack vacuums

How Our Invercargill Repair Service Works

1. Bring it in. Drop your machine in to our store at 98 Leven Street. Please bring any accessories linked to the problem.
2. We book it in. You pay the $89.95 service fee when you book. We then inspect your machine and find the fault.
3. We quote before we start. If parts are needed, we tell you what they cost. If you decide not to go ahead, the service fee is not refunded. We don’t start the work until you agree, unless you’ve already told us to go ahead.
4. We fix it. Most repairs are done here in store. If your machine is better handled at our central repair location, for a faster turnaround, we’ll tell you first. We let you know when it’s ready.

Turnaround depends on how busy we are and on how quickly parts arrive. We’ll give you an estimated timeframe when you book.

Common Problems We Fix

Still Under Warranty?

Still under warranty? Contact us first. We’ll then handle your claim through the manufacturer’s warranty process.

Find Us in Invercargill

Vacdirect Invercargill (formerly Godfreys)
98 Leven Street, Invercargill 9810
Phone: 03 567 0011
Email: info@vacdirectnz.co.nz

See our Invercargill store page for directions.

We repair and service vacuums, robot vacuums and robotic lawn mowers in store. See our Invercargill repairs and servicing page.

Areas We Serve

We repair machines for customers across Invercargill and Southland, including Windsor, Waikiwi, Hargest, Georgetown, Avenal, Bluff, Winton and Gore.

Southland’s cold, damp winters mean machines often sit in cold garages and sheds. Meanwhile, farm and lifestyle properties bring plenty of dust and grass into the house. A regular service keeps your vacuum ready for both.

Vacuum Repair FAQs for Invercargill

How much does a vacuum repair cost in Invercargill?

Our service fee is $89.95 including GST. It covers inspection, diagnosis and labour. If your machine needs parts, we quote them separately before we fit them.

Do I get the service fee back if I decide not to go ahead?

No. The fee covers the inspection, diagnosis and labour we carry out, so it isn’t refundable if you decide not to go ahead with the repair. This doesn’t affect your rights under the Consumer Guarantees Act.

Do I need to book my repair?

Please call or visit us to book. You pay the service fee when you book. Call 03 567 0011 or email info@vacdirectnz.co.nz if you’d like to check first.

How long will my repair take?

It depends on how busy we are and on parts availability. We’ll give you an estimated timeframe when you book.

Can you service my robot vacuum or robotic lawn mower?

Yes. Contact us with the make and model, and we’ll tell you how to arrange it.

Is Vacdirect Invercargill the former Godfreys store?

Yes. Our Invercargill store was formerly Godfreys, and it’s now Vacdirect.

Do you sell vacuum bags, filters and parts?

Yes. Browse our accessories and parts, or ask in store.

Looking for repairs elsewhere in New Zealand? See all our repair and servicing locations.